Customer service

Art Storehouse

Call us or send us an email if you would like to have some help to place an order, we are here to help. If you have questions, send us an email.

+44 203 868 5248

Our customer service is staffed on weekdays from 10 am to 2 pm.



    What happens after I've placed my order?
    How do I know if my order is approved?
    Why have I not received my order confirmation?
    Why has the freight company not contacted me?
    Payment options
    How do I pay for my painting?
    How do I know if my order is approved?
    Delivery and shipping
    Will I have to pay extra for shipping when shopping at the Art Storehouse?
    Can I shop at Art Storehouse, even if I do not live in the UK or the US?
    Questions about our paintings
    Are your paintings really hand painted or is it just prints made from a painting?
    Can I order a painting in my own preferred measures or design?
    Do I need to frame the paintings or are the paintings delivered ready to hang?
    Right of cancellation, damages and complaints
    What happens if a painting is damaged during shipping?
    Can I exchange the painting that I received to another painting?
    Do I have the rights to withdraw my purchase?
    Terms & Conditions
    What do you have for terms of purchase and return?
    Your cart