Our Return Policy in short
• You have 30 days to return an order after receiving it.
• If you change your mind, or the product you received is not what you expected, please contact us before returning the item.
• The cost for the return shipment is covered by the customer, the cost for our small and big paintings is around £20 – £25. If you are interested in knowing the cost for our biggest paintings, please let us know which painting you are interested in and we will investigate the actual cost to return it from your address.
• If you have any questions, please contact us.
The paintings and artworks should be returned to the following address:
Konstlagret Sverige AB
Packages will not be collected from the post office, all packages have to be sent with delivery to our company address.
You can find our full Return Policy in our Terms and Conditions.
Instructions for returning goods
• If you wish to make a return, send us an e-mail containing your name, address, e-mail address, the order number and a specification of which items that the return relates to.
• Ship the items for return within 14 days of the date of the notification.
• We strongly recommend that you send the products well packaged, in good condition and in their original box and/or packaging.
• Unless otherwise agreed upon, the refund will be processed through the same payment method you used to make your original purchase.
• If the product or packaging is used or damaged, we reserve the right to deduct any depreciation in value when refunding the product.
All enquiries: firstname.lastname@example.org
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